WHO WE ARE

Lil Crumb Co. (“Lil Crumb”, “we”, “us” or “our”) operates lilcrumb.fun and sells Lil Crumb products online.

If you have any questions about this Privacy Policy or how we handle your personal information, contact us at hello@lilcrumb.fun.

INFORMATION WE COLLECT

We may collect personal information that you provide to us, including your name, email address, billing and shipping address, order information and any information you choose to provide when contacting us.

When you sign up for Lil Crumb emails, we may collect your name and email address.

When you place an order, payment information is processed securely by our payment provider. Lil Crumb does not receive or store your complete payment card details.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

• Process and fulfil your orders

• Communicate with you about your order or preorder

• Respond to questions and customer service requests

• Send marketing emails where you have consented to receive them

• Operate, maintain and improve our website

• Prevent fraud and protect our business and customers

• Meet our legal, tax and accounting obligations

LEGAL BASES FOR PROCESSING

Where applicable under data protection law, we process personal information when it is necessary to perform a contract with you, comply with a legal obligation, pursue our legitimate interests, or when you have given us consent.

For example, we need certain information to process and deliver an order. Marketing communications are sent based on your consent where consent is required.

EMAIL MARKETING

If you subscribe to Lil Crumb emails, we may send you product updates, launches, offers and other Lil Crumb news.

You can unsubscribe at any time using the unsubscribe link in our marketing emails or by contacting hello@lilcrumb.fun.

Unsubscribing from marketing does not prevent us from sending necessary communications relating to an order you have placed.

PAYMENTS

Payments are processed by third-party payment providers such as Stripe. These providers process payment information according to their own privacy policies and security practices.

We do not store your complete credit or debit card details.

SERVICE PROVIDERS

We may share personal information with service providers that help us operate Lil Crumb, such as payment processors, website hosting providers, email and marketing services, analytics providers, fulfilment or delivery providers, and professional advisers.

We provide these parties with information only as necessary for them to provide their services or where otherwise permitted by law.

INTERNATIONAL DATA TRANSFERS

Some of our service providers may process personal information outside your country or outside the European Economic Area.

Where required, appropriate safeguards are used for international transfers of personal information in accordance with applicable data protection law.

HOW LONG WE KEEP YOUR INFORMATION

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including to fulfil orders and comply with legal, tax, accounting and reporting requirements.

Marketing information may be retained until you unsubscribe or otherwise withdraw your consent, subject to any information we need to retain to record that request.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction or portability of your information, and the right to object to certain processing.

Where processing is based on your consent, you may withdraw that consent at any time.

To exercise a privacy right, contact hello@lilcrumb.fun.

You may also have the right to lodge a complaint with the data protection authority responsible for your country or region.

COOKIES AND ANALYTICS

Our website may use cookies and similar technologies that are necessary for the website to function or that help us understand how the site is used.

Where required by law, non-essential cookies will only be used with your consent.

You can also control certain cookies through your browser settings.

CHILDREN'S PRIVACY

Lil Crumb products are made for babies and children, but our website and online store are intended for adults.

We do not knowingly collect personal information directly from children through our website.

SECURITY

We use reasonable measures designed to protect the personal information we handle. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

The latest version will be posted on this page with the updated date shown above.

QUESTIONS?

Questions about privacy or your personal information? Email us at hello@lilcrumb.fun.