RETURNS

We hope you love your Lil Crumb bib. If it’s not quite right, you can request a return within 14 days of receiving your order.

To start a return, email hello@lilcrumb.fun with your order number.

RETURN CONDITION

Returned items should be sent back in their original condition. You may inspect your item as you reasonably would when shopping in person, but you may be responsible for any reduction in value caused by handling beyond what is necessary to inspect the item.

RETURN SHIPPING

For change-of-mind returns, customers are responsible for the direct cost of returning the item. We recommend using a tracked shipping service.

If your item arrived faulty, damaged or incorrect, contact us at hello@lilcrumb.fun and we’ll help arrange an appropriate solution.

REFUNDS

Once we receive your return, we’ll process your refund to your original payment method in accordance with applicable consumer law.

For eligible EU withdrawal returns, standard delivery charges will also be refunded as required by applicable law. Additional costs for upgraded or express delivery are not refundable where permitted by law.

DAMAGED, FAULTY OR INCORRECT ITEMS

Something not right? Email hello@lilcrumb.fun with your order number and a photo of the issue, and we’ll make it right. Your statutory rights for faulty or non-conforming goods are not affected by this policy.

PREORDERS

Preorders can be cancelled for a full refund at any time before they ship. Once your preorder has shipped and been received, the return policy above applies.

QUESTIONS?

Tiny bibs, big questions. Email us at hello@lilcrumb.fun and we’ll be happy to help.